The Pre-paid legal service is provided by the service providers and they are legally required to make a written agreement or a written communication regarding the service provided and the fees needed in the pre-paid plans. The agreement needs to be signed by the service provider and the person opting for the services.
Although, most of the people are give the agreement copy for signature they do not read the whole agreement and just sign the papers without reading what sort of legal aid is covered under this scheme. This is the cause of many a dispute between the service provider and the service takers.
If you have any complaints about your service provider you should first contact your service provider and get the information regarding the settlement of disputes and the process by which the dispute can be resolved.
The state department of consumer affairs usually regulates all the Pre-paid plans. All the pre-paid legal services firms need to register their companies with the department and more information can be had from the local bar association.